The reports module allows you to easily sort and display data in X2CRM as a chart or specialized grid. Because of its data accessibility, it can be applied as an analytics engine reporting upon the entire customer journey. X2CRM’s reporting and analytics capabilities enable you to monitor and react to marketing, sales and service performance, and ultimately make “closed-loop” changes which improve performance.
The Activity Feed is an intracompany timeline that’s displayed on the Dashboard as soon as you log in and displayed in the far-right column when you access another module. The Activity Feed acts as a hub for all the activities your users or workflows have completed. It’s composed of notifications, social posts or location check-ins.