Nucleus Research Case Study: X2Engine Helped Company Modernize and Scale

X2CRM was highlighted as a valuable tool in modernizing and scaling processes within Smith Power Equipment. Read how X2 provided cutting-edge solutions to this client.

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Video Testimonial from Robert Keir, Smith Power Equipment

“X2CRM has generated personalized quotes where their small team processed 1,600 inbound phone calls and generated 1,100 customized and trackable quotes in a four-day period, where the demand peaked due to a national emergency. Previously, the quoting process required 30 minutes to create and distribute each quote, and now prospects receive quotes within two minutes. Additionally, the prospects are then captured and recorded into X2’s SFA, including contact and account tracking plus opportunity tracking as well. The X2CRM workflow automation allows a small team to handle unexpected volume of traffic. It’s great.”

- Robert Keir
Manager, Smith Power Equipment